Transparency comes first in investing — RootData's Exchange Rankings officially released [View Details]
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FAQs

How to request modifications or maintenance of information on a project or person profile?

RootData currently supports two methods for requesting information modifications. All users can submit supplementary information or correction suggestions for projects or person information through the platform's feedback function. Official staff members of a project can apply for "Project Claim" using an official email address, and after review, they can supplement and maintain the information on the project homepage. Regardless of the submission method, all modification requests need to provide verifiable information source links and undergo review by the RootData data team to ensure compliance with data quality standards before taking effect.

How long does it take to process a new project submission or feedback?

We check for new projects and feedback daily and process them based on importance and quality. Most feedback will be processed within 3 days, but some feedback that requires more observation may take longer.

How can I obtain data on the RootData platform?

The first way is that you can export data through the API (for details, please refer to the API page of our website), which requires certain programming skills; the second way is that you can contact the staff( https://t.me/QuinnGong ) and pay to export the required data in the form of a file.

Why are some investors listed on the projects' Fundraising part but not found in the 'Rounds' section?

We list investors based on various sources, not just specific funding announcements. This includes information from the investor's and project's official websites, such as the investor's portfolio page. Sometimes, project financing details like timing, amount, or rounds might not be available. In these cases, we record the investor relationship even if it does not appear under the 'Rounds' section.

Why are some investors grayed out in the 'Fundraising' section and unclickable?

These investors are not very active in the crypto market and have made few investments, so they are not yet included in our database. We regularly check the activity of these investors and add the active ones to our database.

Why can some projects see a list of 𝕏 followers and mutual followers, while others cannot?

We have categorized projects differently. Higher-priority projects will have their following lists fetched, while lower-priority projects will only display followers without fetching the following lists.

How is the project's 𝕏 Impact index calculated?

𝕏 Impact is calculated using a weighted formula based on the number of Top followers and total followers of the account. Specifically:

• 𝕏 Impact (7d): Weighted calculation based on the number of new Top followers and regular followers added in 7 days

• 𝕏 Impact (All): Weighted calculation based on the total cumulative number of Top followers and regular followers

When calculating rankings, individuals, institutions, and projects are calculated separately.

What is the frequency of updates for X-related data?

Updated daily.

How is the Hot Projects List calculated?

The Hot Projects List is determined by weighted calculations of search volume, click-through rate, and favorites on the platform. It updates in real-time without human intervention. However, projects suspected of manipulating data may be taken down.

What are the ways to earn points and what are they used for?

You can earn more points by following projects, submitting feedback, submitting projects, and creating high-quality archives. Points will be used in the future to exchange for platform benefits and NFTs.

How is the RD Popularity Index calculated?

The Popularity Index is calculated by normalizing and weighting data such as platform search volume, clicks, user votes, and Twitter trends, based on the past 24 hours.

Index Components

1. On-site Search Volume (S): The number of times users search for the project on the platform

2. Homepage Clicks (H): The number of times users click on the project homepage

3. User Votes (V): The number of times users vote for the project

4. Twitter Engagement (X): Calculated based on the platform data, weighting recent top followers and regular followers on Twitter

Calculation Method

Each metric is normalized and then weighted according to preset weights to obtain the final Popularity Index. The formula is as follows:

Where:

S′ is the normalized value of on-site search volume

H′ is the normalized value of homepage clicks

V′ is the normalized value of user votes

X′ is the normalized value of Twitter engagement

Ws, Wh, Wv, Wx are the weights of each metric

The data covers the past 24 hours and is updated hourly.

How to ensure the fairness of Popularity Index calculation and ranking, and prevent cheating?

First, RD Popularity Index calculation is derived from multiple dimensions of data, including data on the platform and data outside the platform. The growth of a single dimension value has a very limited impact on the overall data.
Second, we have established a powerful monitoring and data analysis system to identify abnormal data behavior. If a single IP or account visits too many times per unit time, the data will be recorded as abnormal. If the user behavior indicators such as the average length of stay of a project deviate significantly from the average value, the data will also be recorded as abnormal.
Third, if a project is found to have abnormal data, we will reduce the Popularity Index data weight of the project by a certain proportion (for example, 50%), and in severe cases, the data and ranking will be frozen.
Fourth, if any project has questions about its Popularity Index, you can contact the staff via email (contact@rootdata.com).

How is the RD Growth Index calculated?

The calculation of RD Growth Index is mainly based on the weighted computation of basic project indicators and dynamic indicators, in order to more reliably reflect the current development status of the project. The specifics are as follows:

Basic indicators: Assign scores based on the project's current team, financing, market value, TVL, narrative, X influence, market popularity, etc. (Considering that not all projects have financing, market value, and TVL data at the same time, for fairness's sake, usually one of the three is selected for calculation.)

Dynamic indicators: Points are added or deducted based on the changes in metrics such as team, market capitalization, X influence, and TVL over the past year. At the same time, scores related to financing will continuously decay over time.

For example: If two project teams have the same score, but Project A has many new employees in the past year while Project B has several members who have left, then Project A will receive additional points, and Project B will be deducted points.

How is the RootData Transparency Score calculated?

RootData Transparency Score measures the completeness and freshness of project information on RootData. The calculation considers the following key criteria: (1) fundraising and investment details; (2) team members; (3) key calendar events; (4) tokeomics and token unlocks; (5) other essential information like official links, project introduction, GitHub repositories, development documentation, founding date, headquarters location, and industry verticals. Projects who want to improve the transparency score can enrich project information through "Project Claim" process.

For other questions, feel free to contact us by email:

contact@rootdata.com